About Us

Direct Care Assistance

Direct Care assistance exists to serve and strengthen the community, we thrive to bring positive outcome for our participants and their family by providing opportunities to live a meaningful, active and socially connected lives. We believe that everyone should be able to achieve their goals and live the life they choose.

The managing director of our company is a Registered Nurse (RN) with vast experience in Community and clinical Nursing. Direct Care Assistance aims to provide quality community care services with well experienced staffs including Registered Nurses, qualified Support Workers and other qualified health care professionals. All of our staffs are expert in their field and have plenty nursing experience.

Direct Care Assistant work with NDIS Participants who are a mix of management types including: Agency Managed (by the NDIA), Self-managed and Plan Managed (by a Registered NDIS Plan Manager). We are passionate about providing genuine and caring assistance that you can depend on. We pride ourselves on being a person-centred care organisation first and foremost. We’re constantly looking for ways to improve our services to better support you.

All staff have undergone a current criminal history check, and current qualifications in first aid and CPR, manual handling training, and workplace, health & safety training.

Our focus:

We organise your care around what is most important to you. We are dedicated to working with our clients and their existing support team — family members, support coordinators, support workers or nurses. We are keen to add that extra care and be of assistance to help you achieve your goals and get more out of life.

Mission

Our mission is to care for NDIS participants to enable better health, wellbeing and improved life skills by working collaboratively with the community, government and the healthcare team.

VISION

Better health, wellbeing and improved life skills by working collaboratively with the community.

Values

Integrity, Compassion, Empathy, Respect, honesty and Excellence.