About Us

Who we are?

Since our inception, Direct Care Assistance focus is to strengthen your capacity to live confidently in your community. We believe that everyone should be able to achieve their goals and live the life they choose. We understand your abilities and focus on the strengths in every service we provide.We are a fun vibrant team based in Melbourne bayside providing services all over Melbourn

Direct Care Assistance

The managing director of our company is a Registered Nurse (RN) with vast experience in Community and clinical Nursing. Direct Care Assistance aims to provide quality community care services with well experienced staffs including Registered Nurses, qualified Support Workers and other qualified health care professionals. All of our staffs are expert in their field and have plenty nursing experience.

Direct Care Assistant work with NDIS Participants who are a mix of management types including: Agency Managed (by the NDIA), Self-managed and Plan Managed (by a Registered NDIS Plan Manager). We are passionate about providing genuine and caring assistance that you can depend on. We pride ourselves on being a person-centred care organisation first and foremost. We’re constantly looking for ways to improve our services to better support you.

All staff have undergone a current criminal history check, and current qualifications in first aid and CPR, manual handling training, and workplace, health & safety training.


We support people with intellectual, mental and physical disabilities of all ages throughout Melbourne with a wide range of services designed to acquire valuable life skills and achieve greater independence. We are passionate about providing quality care to become a trusted provider of choice. We’re constantly looking for ways to improve our services to better support you.

purpose and values


Our mission is to care for NDIS participants to enable better health, wellbeing and improved life skills by working collaboratively with the community, government and the healthcare team.


Support people with disability to shape their own lives to live an independent life by providing high quality services.


Integrity, Compassion, Empathy, Respect, Honesty and Excellence.

Meet the team

Sabina silwal, director

Sabina is a Registered Nurse and has over 9 years of experience in the disability and community nursing sector. Throughout her career, Sabina has supported many participants from diverse backgrounds and helped them achieve their goals. Sabina has extensive experience in creating customized plans for participants by working with a team of carers, school teachers, allied health professional, and doctors. Sabina is highly driven about people being able to access quality services to suit their individual needs. As a director, Sabina is responsible for leading Direct Care Assistance and growing the organisation as a trusted community service provider.

our staff

We have a dedicated and experienced staff including registered nurses, qualified support workers and other qualified health care professionals.

All our staff:

  • Are fully vaccinated
  • Hold a valid Police Check and Working with Children Check
  • Hold NDIS Worker Screening Check
  • First Aid & CPR Trained
  • Manual Handling Trained
  • WHS Trained